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Many process management books focus on manufacturing applications. A few discuss services applications and occasionally some comment on the information processes outside of the normal ...
The Lean Practitioner's Handbook bridges the gap between the tools and concepts of Lean and the practical use of the tools. It offers a ...
In the same way that a well-defined approach is needed to develop an effective strategic plan, an equally well-designed approach is needed to support the ...
An expert offers a set of rules that will help managers achieve dramatic improvements in operations performance.
In recent years, management gurus have urged businesses ...
This supplement text bridges the gap between the fundamentals of how businesses operate (processes) and the tools that business people use to accomplish their tasks ...
While there are numerous Lean Certification programs, most companies have their own certification paths whereby they bestow expert status upon employees after they have participated ...
Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants - and anyone else who works with groups - to set up and ...
Things that are good for the planet are also good for business. Numerous studies from the likes of the Economist Intelligence Unit, Harvard, MIT Sloan ...
Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for ...
"This book is the most comprehensive discussion of all the elements that go into producing superior products that I have read. I have thought a ...